Returns & Refunds

We want BeyMart customers to have clear information about returns, refunds, cancellations, and order issues before and after purchase.

Return Window

Eligible return requests may be made within 30 days of delivery. This is a request and eligibility window, not a guarantee that every product or circumstance qualifies for return.

Change-Of-Mind Returns

If you want to request a change-of-mind return, contact BeyMart first. Where applicable, returned items should generally be unused or unworn, in original condition, and include original packaging and accessories where reasonably applicable.

Before Sending A Return

Do not send a return to an address shown on the original shipping package unless BeyMart specifically provides or confirms that return instruction. Contact BeyMart first so we can review your request and provide the correct next step.

Return Shipping

Return shipping responsibility may depend on the reason for return, the product, the circumstances, and any rights that apply to your order. BeyMart will review the request and provide instructions before a return is sent.

Damaged, Wrong, Or Materially Not-As-Described Items

If your item arrives damaged, incorrect, or materially different from what you ordered, contact BeyMart promptly. We may request reasonable supporting information, such as your order number, a description of the issue, and photographs where appropriate.

Cancellations

If you need to request cancellation, contact BeyMart as soon as possible. Cancellation is not guaranteed after processing or fulfillment has begun. If cancellation can no longer be completed, we will explain the available next steps.

Refunds

Refunds are issued after the applicable return or order resolution has been reviewed and approved. Approved refunds are issued back to the original payment method. After BeyMart issues an approved refund, additional posting time may depend on your bank or payment provider.

Consumer Rights

This policy does not limit rights you may have under applicable law.